Suchergebnisse

"For more than forty years, Tony March generously donated most of his fortune and countless hours to help those in need, but no one ever knew--until now. When you reach the top of the mountain, Tony says, you can either sit at the peak or reach back down and help others climb. In Paying It Backward, Tony reflects on his struggles on the way up--and the joy he found by reaching back down."

Intro -- Title Page -- Dedication -- Section I: Elicitation: What it is, How it Works, Why it Works -- Introduction: Getting to the Truth Before the Lie -- Chapter 1: So Much for Shredders -- Chapter 2: Building Rapport: The Foundation of Elicitation -- Chapter 3: Natural Human Behavior: Why Elicitation Is So Effective -- Section II: Your Elicitation Toolbox -- Chapter 4: How to Perform a Basic Elicitation -- Chapter 5: The Presumptive Statement -- Chapter 6: The Third-Party Perspective -- Chapter 7: Bracketing: I've Got Your Number -- Chapter 8: Curiosity: The Truth Lure -- Chapter 9: Status Manipulation -- Chapter 10: Empathetic Statements -- Chapter 11: Naïveté -- Chapter 12: Some Additional Techniques to Place in Your Elicitation Toolbox -- Quotation of Reported Facts -- Creating Cognitive Dissonance -- Quid Pro Quo -- If at First You Don't Succeed, Try, Try a Friend -- Being a Skeptic -- Mixing Skepticism with a Presumptive Statement and a Dash of Quotation of Reported Facts -- Feigned Disbelief -- Word Echo -- Erroneous Misattribution -- Hanging Chad -- Test-Drive Your Elicitation Techniques -- Chapter 13: The P (Personality) Factor in Effective Elicitation -- Section III: Putting Yourself to the Test -- Chapter 14: Can You Meet the Counter-Elicitation Challenge? -- Chapter 15: Can You Pass the Elicitation Exam? -- Chapter 16: Your Truth Detector Elicitation Checklist -- Appendix A: MBTI Personality Descriptions -- Appendix B: Glossary of Elicitation Tools -- Acknowledgments -- About the Authors -- Bibliography -- Copyright.

Intro -- Title Page -- Dedication -- Foreword -- Chapter One: Life Inside the Black Box -- Chapter Two: Education: My Great Escape -- Chapter Three: A College Degree on 125 a Year -- Chapter Four: Passion, Patents, and Promotions -- Chapter Five: Making My Mark on the Car Business -- Chapter Six: Investing in Education -- Chapter Seven: Serving a Few, Serving Many, and Serving Myself -- Chapter Eight: Another Move, Another Mission -- Chapter Nine: Out of the Box -- Photographs -- Acknowledgements -- About the Author -- Copyright.